Privacy Policy

Sunny Day Property Pros ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our property management services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Information: Name, email address, phone number, mailing address, and other identifiers you voluntarily provide when filling out a contact form, applying for a rental, or communicating with us.
• Financial Information: Bank account or payment details collected solely for the purpose of processing rent payments or security deposits through our third-party payment processor (TenantCloud).
• Usage Data: Information your browser sends automatically, such as your IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process rental applications and manage tenancy agreements
• Facilitate rent collection and maintenance requests
• Send you updates, notices, and other communications related to your tenancy or inquiry
• Improve our website and services
• Comply with applicable laws and regulations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as TenantCloud for tenant management and payment processing) who assist us in operating our business, provided they agree to keep your information confidential. We may also disclose your information when required by law or to protect the rights and safety of our company, clients, or others.

4. Third-Party Services

Our website and tenant management operations use TenantCloud, a third-party platform, for rent collection, maintenance requests, and lease management. Your use of TenantCloud is subject to their own privacy policy, which we encourage you to review at tenantcloud.com/privacy-policy.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain communications

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the new policy.

10. Contact Us